Customer / client satisfaction is the most important factor that determines the success of any business. The same implies to Warwick estate agents. Meeting client expectations can do wonders for an estate agent’s reputation.
Listed below are some of the common expectations that estate agents should try to fulfill:
1. Being responsive is a desirable trait in estate agents. Unresponsive ones are always avoided.
2. Try to understand and immediately solve problems faced by the client.
3. Being transparent and honest with the dealings.
4. Maintain a fully functional and updated website.
5. Be available on weekends.
6. Maintain customer relations even after closing the deal to emphasise their importance and building ties.